Open CuteFTP. In the "File" menu select "Connection Wizard".
For Choose Your ISP select "Other".
Enter a Site Label of your choice.
For Host Address enter you domain name or IP address.
Enter you User ID and Password.
For Default Local Directory enter "/web" without the quotes".
From now on you can connect by "Site manager" from the "File" menu, selecting your site from the list in the Site manager window, and clicking the "Connect" button.